By Personal Information, we mean any information relating to an identified or identifiable natural person. This includes information that may identify you or that can be used, together with other information, to identify you.
Information Our Website May Collect
When you use our Website, we may collect information, including Personal Information, in order to provide you with the goods and services that you request. We may also use the information to personalize and improve your Website user experience as well as the Website user experience of others. The information we collect may include personal identifiers (name and contact information); device and online identifiers (IP and MAC addresses); internet, application and network activity; demographic information (age); financial information (credit cards); purchase history; location information; and individual preferences and shopping behavior; among others.
Information You Give Us
We receive and store any information, including Personal Information that you submit to us while using the Website, or that you may provide to us in other ways. You can choose not to provide certain information, but then you might not be able to take advantage of many of the features of our Website, including, but not limited to, ordering goods from our Website, requesting for a products catalog, or requesting to be placed on our marketing email list. We use the information that you provide to us for such purposes as responding to your requests for products and catalogs, customizing your future shopping experience, improving our stores, and communicating with you. If you express an interest in employment with us by using our recruitment page, then we will collect your Personal Information for purposes of evaluating your qualifications and contacting you for potential employment.
Information We Collect Automatically
We automatically receive and store certain types of information whenever you interact with our Website. Like most commercial websites, we use “cookies,” and similar technologies to obtain information when your web browser accesses the Website. We may also receive confirmations, automatically, when you open email from our Website if your computer supports such capabilities.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make commercial websites work. Although cookies do identify a website user’s computer, cookies alone cannot personally identify a user. Only we can access the cookies created by the Website. You can control your cookies at the browser level.
You can refuse all cookies from the home page of our Website by clicking on the Reject All button; or you can opt out of one or more categories of cookie data collection by clicking on the Settings button. You can also adjust your web browser to refuse all new cookies, to notify you whenever you are about to receive a new cookie, or to disable cookies completely. Choosing to disable cookies may hinder your use of certain functions of the Website. For example, choosing to block or otherwise reject our cookies will prevent you from adding items to your Shopping Cart, proceeding to Checkout, or using any of the Website services that require you to sign in.
For more information about cookies generally, please visit All About Cookies at https://allaboutcookies.org.
Collection of Personal Information from Children
We do not intend to or knowingly collect any Personal Information from anyone under the age of 16. If you are aware that someone under the age of 16 has provided us with Personal Information, please contact us at email@example.com.
How We Use and Share the Information We Collect
Information about our customers is an important part of our business. We use the information that we collect from you to provide you with the products, services and information that you request. If you sign up for our marketing emails, we will use the information to provide you with marketing materials. We use your information to create and maintain your account, audit, monitor and process your transactions; market to you; protect the security and integrity of our Website and services; conduct analyses and market research to improve our services; fulfill our legal and contractual obligations to you and others; enroll you in promotional discounts; protect against fraudulent and other illegal activity; and in other ways.
We do not, and will not, sell or lease your information to third parties.
We will only share your information, including your Personal Information, with third parties in the following situations:
Third Party Service Providers
We employ others to perform functions on our behalf, such as to fulfill your orders, process your payments, deliver your packages, send you marketing emails and catalogs that you request, provide you with customer service, and analyze data to enhance our services and our Website. These third party service providers are permitted to access the Personal Information needed to perform their functions, but are not permitted to disclose or use the information for any other purpose. We only share your Personal Information with third party service providers who we trust, and who are contractually obligated to use industry-accepted security measures to protect and secure the Personal Information we share with them.
Protection of the Website and Others
We will only retain your Personal Information for as long as necessary to fulfill our legal and contractual obligations to you and others, or for other legitimate business needs.
How We Secure Your Information
We do our best to keep your Personal Information safe by maintaining current industry standards for data security including, for example, the use of updated security software and protocols. We use safety protocols for communication and transferring data (such as HTTPS and SSL). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
We also keep your Personal Information safe by ensuring that the third party service providers who may be allowed access to your Personal Information are contractually committed to adhere to equivalent security standards.
Unfortunately, even the best security practices do not guarantee complete security of information. However, we will notify suitable authorities of any data breach as appropriate and/or required by applicable laws and regulations. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
You can help keep your Personal Information safe by selecting strong passwords and unique customer IDs, changing your password often, not sharing your customer IDs and passwords with others, and being careful to fully sign off from our Website whenever using a shared computer.
Your Choices Regarding Our Collection and Use of Your Personal Information
We will not collect your Personal Information without your affirmative consent. And although we do not condition any benefit or service upon your agreeing to provide us with such consent, some of the information and services we provide, for example online shopping or subscribing to our catalogs and marketing materials, cannot function unless you share certain Personal Information with us.
You have several options when deciding what Personal Information we collect. One option is not to consent to our collecting your Personal Information. Another is not to volunteer any Personal Information. However, these approaches will prevent you from taking advantage of several of the Website’s most useful features, such as online shopping or requesting for our products catalog.
Another option is to configure your web browser to refuse all new cookies, to notify you whenever you are about to receive a new cookie, or to disable cookies completely. However as explained above, many features of the Website will become unavailable to you if you choose not to allow cookies.
If you have an account with us, you can review and update your Personal Information by logging into your account.
Our Do Not Track Policy
Some web browsers have a “Do Not Track” feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across web browsers. Our Website is not currently set up to respond to do not track signals.
Your Rights to Find Out What Personal Information We Maintain About You, to Update and Correct that Personal Information, to Obtain a Portable Copy of the Information, and to Request Erasure of Your Personal Information
Depending upon where you live, you may have the right to request that we identify the Personal Information we maintain about you, provide you with a portable copy of the information, ask that we update or correct that Personal Information, and also that we delete your Personal Information.
We make reasonable efforts to honor all such requests whether or not you reside in a jurisdiction that provides you with these privacy rights. Simply make your request by contacting us at firstname.lastname@example.org.
If your Personal Information was used to complete a transaction that you requested, we may need to preserve a record of the transaction, including the Personal Information associated with the transaction. Also, if your Personal Information is needed to complete a transaction you requested but that has not yet been completed, we may not be able to complete the transaction if we delete your Personal Information.
If you’ve subscribed to our marketing emails and you wish to unsubscribe, you can go to the unsubscribe link in the marketing email that you received, and request to be unsubscribed.
If you haven’t provided us with your Personal Information by creating an account, requesting for a products catalog, expressing an interest in employment with us, or subscribing to our marketing materials, then we don’t have any Personal Information about you.
766 Pohukaina Street
Honolulu, Hawaii 96813
Last Updated: July 2022